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Manhattan Stereo Headphones with Adjustable Headband - For Music, Multimedia - 3.5mm Stereo Jack, Cable 2.2 m (6.5 ft.) - Black

Manhattan Stereo Headphones with Adjustable Headband - For …

RRP: £15.99
£9.99 ex vat
£11.99 inc vat

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Need a telephone headset, Bluetooth headset or computer headset? Telephone headsets allow for convenient, hands-free telephone conversations and are the best solution for anyone who is working in phone customer support, telesales, etc. Our assortment here on includes monaural and binaural headsets so that you can choose the type that is the most comfortable to use. Check out our online range of headsets available at discounted prices. We supply a selection of headsets including cordless from a variety of brands such as Plantronics, Doro, Alphacom, BT etc.

Benefits of using Telephone Headsets:

If you spend a considerable amount of time on the phone each day, you can benefit greatly from using a telephone headset. Some of these benefits include:

  • Ergonomic – Many office based employees experience back and neck pain at one point or another, this can be due to poor posture caused by a number of factors including incorrect seating, monitor viewing angle and holding the telephone between the ear and shoulder. Posture can be improved significantly by simply using a telephone headset.
  • Productivity – With the hands-free benefit while using a telephone headset, you have the ability to perform multiple tasks at once. This will allow you complete your daily jobs more quickly and easily, freeing up more of your valuable time.
  • Customer experience – Using telephone headsets can also greatly improve the customers experience with your company for many reasons. First of all, with hands-free, the operator is free to type and even retrieve a file without interrupting or having to put the customer on hold. Secondly, many telephone headsets now have noise cancelling microphones, helping to improve clarity even in busy office environments. Not only does this improve the perception and professionalism of the company but it will also reduce call time, saving the customer money and generating more revenue for the business.

Types of Telephone Headsets:

  • Cord / Wired Telephone Headsets – This is the more traditional type of headset and is plugged into the phone to replace the handset. As wired telephone headsets are attached to the phone, this type of headset would be more suitable in areas that doesn’t require a lot of movement, such as customer service or telesales operators who spend the majority of their day on the phone and in front of the computer. 
  • Cordless / Wireless Telephone Headsets – As the name suggests, cordless or wireless telephone headsets are not physically attached by wires which allows for more freedom of movement. Wireless telephone headsets are particularly useful in large organisations and often call centres, where it is necessary to move around while on the phone to clients or customers.
  • Monaural / Binaural Telephone Headsets – Monaural headsets have one earpiece and binaural headsets have two. Monaural and binaural headsets suit different types of environment. Monaural telephone headsets are commonly found in call centres and busy office environments and are suitable for operators that need to hear what’s going on around them while still maintaining contact on the phone. Binaural telephone headsets, on the other hand, with two headphone earpieces, offer full coverage, better sound, allowing the operator to fully engage in conversation and drowning out any noises which may be distracting when on the phone. Binaural headsets are also commonly used for gaming as well as busy office environments.