COVID-19 Supporting Your Changing Needs

At HuntOffice we recognise that your needs have changed

as a result of social distancing measures to help reduce the spread of the Covid-19.

With so many people now working from home, we are working with our customers to provide

a much needed service that assists our customers continue their business through a remote working environment.

We understand that the fast supply of office supplies and equipment is essential for your business

throughout this challenging time.

Our Priorities

At Hunt Office, the health and safety of our staff and customers is paramount.

We have implemented Covid-19 health practices in line with Government and NHS recommendations.

Deliveries

We are providing a nationwide delivery service as normal right to your door.

Our warehousing facilities are also functioning as normal.

Lead-times are as per the lead-time stated on the product page.

To ensure you get the fastest possible delivery of your order we have a network of couriers

throughout The UK. In line with Covid-19 guidelines, our couriers are

offering contactless delivery service where the courier can sign for the delivery on your behalf.

It is policy that all delivery drivers must adhere to social distancing procedures and

have the necessary sanitizing equipment.

Customer Support Service

Throughout the past few weeks HuntOffice has made many changes to ensure all our

office staff can safely work from home. When making these changes it was our priority that we

continue to offer the same level of support to our customers. Our call centre is fully functioning remotely

and we are maintaining the same levels of support - 95% of calls are being answered within

20 seconds. As well as our call centre we also provide a live chat service and email support.

Stock Availability

As a result of the Covid-19 pandemic we have seen an upsurge in demand for

sanitising products and protective equipment including facemasks, protective goggles, coveralls etc.

We have redeployed staff to help source these products and deal with the increased demand.

When these essential items are out of stock we have a “Notify me” button on product pages where customers

can leave their contact details and will be contacted as soon as we replenish the stock of these essential items.

We have also seen an increased demand for tech products as a result of customers working remotely

and we are updating our site throughout the day, keeping our delivery dates and lead times as accurate as possible.

Multiple User Account & Delivery Addresses

We provide multi user accounts for companies who have a number of employees who

need to order office supplies. With multiuser accounts, each account has a main user and sub users.

The sub user can log into the company account and order the products they require.

The main user can view all orders being placed giving them full visibility and enabling control of company spend.

In addition each account can have multiple delivery addresses so we can deliver orders direct to each sub-user.

If you have any questions, please feel free to contact our customer service team who can assist your business to setup a multi user account.